Q. I have so many choices for activewear, why would I buy my activewear from Cultural Imprints Company?
A. Cultural Imprints LLC, doing business as Cultural Imprints Company is a small online clothing store which specializes in printed activewear and loungewear clothing items. Our prints are typically inspired by South Asian motifs and fabric prints and weaves, a niche area that as of the time of writing this does not have sufficient representation in the activewear area. Therefore, if you enjoy South Asian fabric designs, we believe that our products will provide you with unique options for your activewear and loungewear wardrobe. In addition to the unique designs, we also pride ourselves in not overproducing garments that might end up in landfills. Each garment is only printed and created when you the customer places an order with us. Only then do our wonderful printing partners print out the design on a suitable fabric and cut and sew the fabric for your unique garment! Additionally, a large number of our products are made from recycled fabrics! So, in summary, you’re not just ordering something that is unique, but something that is comfortable, useful and is good for the earth!
Q. Where do you source your designs from?
A. We source our designs from a variety of sources, including commercial textile pattern sellers, in-house design and from artists who create South Asian themed art.
Q. What is your typical turnaround time?
A. Once your order is placed with us, it typically takes about two weeks for you to receive your order, however, if you are purchasing our products for a special person for a special day, we strongly recommend placing an order as early as possible to ensure timely delivery and avoid disappointment due to printing or shipping delays!
Q. Do you accept returns?
A. We do accept returns under specific circumstances, such as when the product was defective or damaged. Just be sure to keep the garment in the original, unused condition and packaging and notify us of the damage/defect as soon as you receive the product, and no later than 7 days after the delivery date. We will also consider replacing products lost in transit, if we have evidence to prove that the product never reached you. However, please be advised that since each piece of clothing is custom created for you, we do not accept returns if you just did not like the product or if the sizing did not work out.
Q. What are your refund methods?
A. Refunds will be issued back to the original payment method.
Q. Who pays for the Return shipping?
A. The customer will pay for the return shipping.
Contact information: Please see the Refund and Returns Policy page for details.